During phase 2 the Agile change programme provides access to the appropriate subject matter expertise in the form of preconfigured schedule, several benchmark audits and checklists, analysis tools and predefined best practices.

As each business unit (Engineering, Marketing, Sales, Services & Support) engages with the Agile programme the appropriate support and intellect ensures the right changes are made to its processes, tools and resources.

Ensures the appointment of a single point of contact (SPC) for each business unit the organisation responsible for collaborating with the change programme owner to devise a suitable change schedule, tailor the baseline benchmark audits and checklists, coordinate the right programme activities.

- Programme schedule

- Benchmarking audits

- Performance analysis tools

- Performance reports

- Corrective measures

- Knowledge search tool

- Community discussion group